1. Information We Collect

We collect information you provide directly (name, email, company, payment details) and information generated through your use of the Service (transaction data, usage logs, device information).

2. How We Use Your Information

We use your information to: (a) provide and maintain the Service; (b) process transactions; (c) send service-related communications; (d) improve the Platform; and (e) comply with legal obligations.

3. Data Storage and Security

Your data is stored in SOC 2 Type II compliant data centers. All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. We implement strict access controls and conduct regular security audits.

4. Data Sharing

We do not sell your personal data. We may share data with: (a) service providers who assist in operating the Platform (under strict confidentiality agreements); (b) integrated third-party services you authorize (e.g., ERP connections); and (c) law enforcement when required by law.

5. Data Retention

We retain your data for as long as your account is active. Upon account termination, data is available for export for 30 days and then permanently deleted within 90 days.

6. Your Rights

You have the right to: (a) access your data; (b) correct inaccurate data; (c) request data deletion; (d) export your data; and (e) object to data processing. Contact us to exercise these rights.

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be processed in the United States. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification.

11. Contact

For privacy-related inquiries, contact our Data Protection Officer at privacy@betterbooks.io.